SITES ET PAYSAGES AU CLOS DE LA CHAUME

Pitch size was good, but overall the facilities on pitch were poor. Washing machines should be in a separate room. Better food outlets. Overpriced camping.Ed. Response to the owner, I clearly stated that the pitch was a good size, but the drainage connection was underneath a heavy stone slab and yes there was water and electricity but a more modern terminal for all services would have been better for older users. The point made regarding the washing machines is very simple, the machines are in a room with hot water cylinders which means you have to lock them up for safety sake, if they were moved away into another area or room there would be no need to lock them up. I've not seen washing machines or dryers locked up in 25 years of camping. In fact a municipal site we visited has the same machines with an honesty box with a charge of only 2€.The comments made should be viewed as constructive criticism, as most would see these items as obvious issues that can be rectified quite easily, but as with other slightly negative reviews here the owner is immediately on the defensive instead of responding with "we appreciate your comment and will aim to make improvements".

Very nice site. We booked it through the Caravan and Motorhome Club for a 2 nights stop. However, you can easily stay here longer. It has a lovely indoor green house style swimming pool. There is daily fresh bread at the reception, and all the facilities are very nice and clean. Nice walks around the site and into the village, and if we stayed longer I am sure we would do some cycling in the area as well. Village seemed a bit sleepy, but there was nothing wrong with that. We also found a lovely beaver hide in a river tucked away just at the outskirts of the village. All inspite of the wet weather.

A nice camping with positive aspects and some things that you need to know. We were staying in a mobile home with a family of four.Positive:- A lot of facilities for adults and children; swimming pool, game hall, trampoline, playground, small river, table tennis, volley-ball and also nights with meal service like french fries, wraps, pizza's and breakfast (croissants and baguettes). Also there was a mini circus.- A lot of (Dutch) children and a cosy/good atmossphere.- Nice green surroundings and well maintained.- Privat places and not too close to another.- Close to 2 lakes and the Route de Cretes.- Nice owners, that were willing to switch us to another accomodation (see below).Points of attention:- Camping is near a very busy and noisy road. If you stay at the middle of the camping it is quite fine, but near the road is terrible.- Guests are allowed to make noise until 10pm. First night we had 2 neighbours that had their speakers on max volume. Combined with the traffic, we asked for another mobile home.- 'Hotspots' to see are quite far away, one hour drive or more (wine route).- Some homes and the playground are a bit old and can use an update. Also the matrasses of the beds in our mobile home werd quite hard.

I can overall not recommend this campsite.The owner is rude and the facilities are not very good or hygienic.My wife and kids bought icecreams from the small store paying a girl who working there.Upon leaving the store (my wife was now 20 meters down the road) the campsite owner yelled that she took the icecreams strongly implying she hadn't paid. The girl in the shop showed him the money and they started laughing/smiling. He didn't even say sorry for the mistake and it wasn't a fun experience especially when our kids was also there.The facilities are not very good or hygienic in the sense that:The old showers only have an on/off function which can't be adjusted in temperature. Resulting in our kids refusing to wash themselves because it was too hot.We later found out that you can shower in an new'ish building close to where temperature could be adjusted. It can't get that warm but it's much better.The water for washing dishes was not very warm. We instead went to the old shower to get the hot water to wash the dishes with. I think maybe it has something to do with not enough water was being used so cold water from the pipes were being used.The toilets have toilet brushes hanging on the wall resulting in toilet water dripping from the brush to the floor which gathers on the floor. It's not very hygienic and our youngest kid got hers pants wet from the toilet water when she put her pants down to her angles.When I gave the owner feedback regarding the toilet brushes he got very argumentative blaming customers and kids in the past who play with the brushes as well as the cups from the brushes get filled too quickly (even though he told me that they clean 3 times a day).He also said the neighboring 5* campsite also hangs brushes on the wall which isn't true as I checked the day after. Also it is a 4 stars site.Maybe it's a French thing having brushes on the wall as we haven't seen it before in either Germany, Poland, Austria, Italy, Czech Republic or Denmark and it was our first time in France.We ended up in a bit of a discussion and it wasn't very professional. Like come on... We're talking feedback on toilet brushes!He also started complaining about customers doesn't treat the facilities very nicely/like home (which I on a general basis agree with) and that customers who go to the toilet only washes hand 2 out of 10 times. I'm unsure what it had to do with toilet brushes hanging on the wall.If only he could just have taken the feedback with a polite "thank you for the feedback" whether he agreed with me or not.He also accused me of not being from the campsite because I had a wristband from the neighboring campsite and raised his voice quite a lot.. It was due to our friends staying on that campsite and we visited them a lot.He literally told me he didn't want feedback from someone who wasn't a customer and wanted me to come to the reception to prove we were paying customers asking for specific details to prove it.He raised his voice quite a lot which was very uncomfortable.The owner honestly seems to be in the wrong line of work... It's hard to believe they/their family have owned the campsite for 30 years with such terrible customer handling skills.It was very uncomfortable and my blood was boiling afterwards. If we hadn't already paid for the entire duration of our stay we would have found somewhere else to stay for the remainder of our trip.Luckily we met a lot of polite and nice French during our stay... The girl and boy who worked at the campsite was always smiling and polite.Best thing about the campsite is that it's rather small and isn't very noisy. I'm guessing it caters mostly to families with small children and elders who don't want the noise.I was contemplating 2 or 3 stars but ultimately decided on 2 stars as the incidents with the owner wasn't a plesent experience as well as the facilities were worse than what I would expect.Had the owner not acted this way I would probably have given 3 stars and if the facilities were better even 4 stars.

Beautiful campsite with lots of places to explore and play for young kids. Very helpful staff and well maintained